Walk into a call center. What do you see? Headsets. Screens. People talking. But ...
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Samantha Paul
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Virtual Agents The New Face of Customer Support
Running a call center today is not easy. Customers expect help all the time, ...
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One Channel One Voice with Amazon Connect
Running a call center today is hard. You get phone calls, emails, live chats, ...
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The Future of Call Centers Runs on AI and Amazon Connect
Let me guess... Your phone won’t stop ringing. Customers keep yelling about wait times. Your ...