Omninteract

Delivering Great Customer Experiences Together

Think beyond Expectations

Our Special Features

Elevate your operations with Omninteract’s innovative and scalable solutions, powered by AWS and designed to address the unique challenges of call centers, recruiters, and other businesses.

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Your Vision, Our Expertise

Every business is unique, and so are its challenges. Our team collaborates with you to:

  • Analyze your needs and pain points.
  • Design a personalized contact center solution.
  • Provide seamless integration with existing systems.

Custom demos

AWS Connect alignment for quick setup.

Cloud migration tailored to your timeline.

From Ideas to Reality

We simplify the transition to modern cloud-based operations by integrating Omninteract Connect with your systems. Benefit from:

  • Rapid deployment of your platform.
  • Integration with CRM and AWS services.
  • Automated cloud delivery and migration.
  • Agile platform development.
  • Secure and scalable solutions.
  • Comprehensive technical handover.
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Stay Ahead of the Curve

Our commitment doesn’t end with deployment. We continuously refine and optimize your systems to enhance customer interactions.

  • Monthly updates with cutting-edge features.
  • Training sessions for agents and supervisors.
  • Comprehensive service reviews and technical support.
  • Maximize agent productivity.
  • Improve customer satisfaction.
  • Stay aligned with technological advancements.
  • Communicate fast

Integration

Provide the best customer experience through Amazon Connect with a personalised, insightful and consistent omni channel platform. We integrate Amazon Contact Centre with a number of AWS services for a flexible and effective contact centre solution.

  • Amazon RDS

    Amazon RDS

  • Amazon Cloud Watch

    Amazon Cloud Watch

  • Amazon Polly

    Amazon Polly

  • Amazon Transcribe

    Amazon Transcribe

  • Amazon DynamoDB

    Amazon DynamoDB

  • Amazon API Gateway

    Amazon API Gateway

  • Amazon Forecast

    Amazon Forecast

  • Amazon Lex

    Amazon Lex

  • Amazon Glue

    Amazon Glue

  • Amazon Glue

    Amazon Glue

  • Amazon Kinesis Data Streams

    Amazon Kinesis Data Streams

  • Amazon Cognito

    Amazon Cognito

  • Amazon Comprehend

    Amazon Comprehend

  • Alexa for Business

    Alexa for Business

  • Amazon Simple Email Service

    Amazon Simple Email Service

  • Amazon Lambda

    Amazon Lambda

Tailored for Excellence

Need a custom solution? Leverage the expertise of our AWS-trained developers for:

Writing custom Lambda functions for seamless workflows.

Integrating Amazon Connect with services like Polly, Lex, and more.

Always Here for You

Choose a support package that fits your business. All customers receive 24/7 standard support, with options for premium, no-commitment packages.

Support Highlights

  • Customer-focused technical assistance.
  • Service reviews for continuous improvement.
  • Technology adoption and agent training.

Actionable Reports to Grow your Business

Conveniently syndicate client-centric users for transparent scenarios. Uniquely evolve partnerships rather than cross-platform interfaces.

9/10

Overall our customer satisfaction score

15 k+

Overall our customer satisfaction score

95 %

Overall our customer satisfaction score

Features

Powerful Advanced Features

Dynamically initiate market positioning total linkage with clicks-and-mortar
technology progressively procrastinate compelling.
AI & Data Science

AI & Data Science

Continually network effective bandwidth whereas goal-oriented schemas. Intrinsicly incentivize corporate synergy with accurate task bricks-and-clicks leadership skills .

Conveniently develop innovative infomediaries for enabled functionalities. Dynamically coordinate leading-edge after virtual potentialities drive multidisciplinary infrastructures.

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Automation Power

Automation Power

Conveniently develop innovative infomediaries for enabled functionalities. Dynamically coordinate leading-edge corporate synergy after virtual potentialities.

Continually network effective bandwidth whereas goal-oriented schemas. Intrinsicly with accurate meta-services. Rapidiously parallel task bricks-and-clicks leadership skills with revolutionary.

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Advanced Technology

Advanced Technology

Conveniently develop innovative infomediaries for enabled functionalities. Dynamically coordinate leading-edge corporate synergy after virtual potentialities.

Continually network effective bandwidth whereas goal-oriented schemas. Intrinsicly with accurate meta-services. Rapidiously parallel task bricks-and-clicks leadership skills with revolutionary.

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Let's Try! Get Free Support

Start Your 14-Day Free Trial

We can help you to create your business for better business revenue.

  • Free 14-day trial
  • No credit card required
  • Support 24/7
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